La Maestra Community Health Centers laboratory is recognized as having a significant role in the delivery of quality patient care. Each year, we have increased the quality and quantity of care for the patient in the laboratory services. We have performed about 16,916 in house lab testing and 21,773 outsource lab specimens to send out this year. With three different sites of the clinic: City Heights, El Cajon, and National City clinic, La Maestra laboratory have five full time phlebotomists employees, three part timer staffs, and one per diem. Laboratory opens from Monday to Friday at 8:30 am to 6:00 pm and Saturday from 9:00 am to 2:00 pm.
The in house laboratory testing makes all efforts to provide any test needed for physicians in diagnosis of patients care in the clinic. In our laboratory, we have different kinds of instrument to perform in house lab testing such as Hemoglobin 201+ analyzer to check for anemia, Dia-Screen 50 machine for urinalysis, glucose 201 for blood sugar check, DCA Vantage to check Hemoglobin A1C for diabetes patient, strep throat, influenza, pregnancy test, urine drug test, and fecal occult blood test to check for colon cancer. With the growing of the clinic and increasing in patients, we have increased more instruments available to perform the immediate test that support providers to diagnosis and treat patient quickly, and with greater convenience for patients. For example, with three sites of clinic, laboratory has a total of five Hemoglobin 201+ analyzers, four Dia-Screen 50 machines for urinalysis, and four DCA Vantage analyzers to check for Hemoglobin A1C. In addition, we also draw blood everyday from infant to the elder patient for all different kinds of blood testing including process the specimen to send out to the laboratory.
Besides of perform in house lab and draw blood for patients every day, La Maestra laboratory also contributes in patients care throughout different services. With outreach funded program, in last April and May 2010, laboratory's staffs worked well with the Environmental Health Coalition organization that we performed around 300 free lead testing for the children by Lead Care II analyzer. We also processed extra 100 Pap smear specimens from the outreach patients from Women Health Care organization to send out laboratory.
The laboratory maintains ongoing quality control, proficiency testing and performance improvement programs designed to objectively and systematically monitor and evaluate the quality of services. We have several program to help patients at no charge for their labs as the (EAPC) Extended Access Primary Care, CCC Impact (councils community care) from psychiatric program. Special of family (SOFP) to check STD for patients, Cancer detection program (CDP) to screen the Pap smear for patients when they do not have insurance or not qualify for SOFP.
The sliding scale for the lab fee also applied to patients with low income and usually patients can save up to 60 percent discount from the original price. Therefore, most of patients were seen by our physicians always complete their lab requirements to help physicians have a better diagnosis.
La Maestra laboratory also provide several lab tests for prenatal care patients such as blood drawn for the obstetric profile, HIV, screening glucose test for diabetes, testing for Gonorrhea and Chlamydia or checking Down Syndrome (AFP) on the first and second tri-semesters. Cystic fibrosis (CF) is also check for pregnant patients including with patients who do not qualify for state program testing.
With the electronic laboratory services all three sites of the clinics, we are able to access patients lab order and receive a quick lab result through our care 3620 and 4medica program to establish patients care faster and better. This program is also helping us to easy tracking patients on I2I system and the billing purpose.