Medical Records Clerk

Website La Maestra Family Health Center

Job Title:    Medical Records Clerk  

Reports To:  Medical Records Lead

Job Status: Non-Exempt

Pay Range: $20.00 to $26.00 per hour, Depends on Experience (DOE)


The Medical Records Clerk is responsible for managing patient medical charts throughout the clinic and performing all other designated medical records functions.



  • Processing medical reports, records, and insurance correspondences
  • Scanning and archiving prior medical records, ID cards and signature into NextGen ICS categories
  • Managing mail and faxed requests from National City, Broadway, El Cajon, Fairmount and CHIC sites.
  • Submitting patient medical forms and documents for the OB Departments
  • Responding to telephone requests for record releases of PHI, subpoenas, refill requests, etc.
  • Retrieves charts of established patients prior to their scheduled visits, utilizing the record locator computerized system
  • Reviews records for completeness (i.e. loose notes, missing forms, signatures, etc.)
  • Responds to all telephone and/or list requests for medical records within 24 hours of the request
  • Maintain order and sequence of medical charts in designated location
  • Securing confidentiality of medical charts and patient information (upholding HIPAA standards and regulations)
  • Maintain record release log as necessary (including who requested the record, when it was requested, when the request was received, when records were sent, and other information as directed by the Health Services Manager)
  • Copies and released records to requesting party in accordance with federal and state laws, maintain privacy and confidentiality
  • File loose records in charts
  • Process all form requests and maintain a special log for such requests
  • Purge old records and keep logs of such records. Inactive charts should be retained for at least seven years and records of minors must be retained for a minimum of one year after the minor had reached age 18, but in no event less than 7 years
  • Maintain effective communication and working relationships with other employees and patients

Additional Duties and Responsibilities

  1. Attend staff meetings
  2. Performs other duties as assigned.





Patient Centered Medical Home Essential Responsibilities (Principals)

  • Collaborate with individual patients, their personal physicians, and when appropriate the patient’s family to ensure accessible, comprehensive, compassionate, and culturally competent care
  • Facilitate care by registries, information technology, health information exchange and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.
  • Ensure all decisions respect patients’ wants, needs, and preferences and that patients have the education and support they require to make decisions and participate in their own care.
  • Continually strive to attend to each patients “whole person,” in the context of the patient’s personal and medical history and life circumstances, rather than focusing on a particular disease, organ, or system

Job Requirements


Education:  High School Diploma or GED

Certification required:  N/A


Experience: 1-2 years’ experience in a medical records office or similar


Verbal and Written Skills to perform the job:  Bilingual (English/Spanish). Familiarity with basic word processing, spreadsheet, and database applications.  Accurate keyboarding skills.

Technical knowledge and skills required to perform the job:  Excellent verbal, written and interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups.  Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Knowledge and experience working in medical settings and interacting collaboratively with medical teams.  Skill in analyzing situations and making timely decisions.


Physical and Mental Requirements:  Work involves sitting, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Quality Management

  1. Display knowledge of normal signs of human development and ability to assess and provide age appropriate care.
  1. Contribute to the success of the organization by participating in quality improvement activities

Interested Applicants please submit Cover Letter and resume to:
Human Resources Department
Email: | Fax: 619-269-1291

La Maestra Community Health Centers is an equal opportunity employer and does not
discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability or any other legally protected status.

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