As the Director of Operational Quality Improvement, Sandy Jimenez leads the development, implementation, and sustainability of quality improvement and assurance initiatives. With over 12 years of experience, Sandy has acquired expertise in diverse areas, including patient engagement, patient access, medical billing, electronic health records analysis, and performance improvement. Her passion for healthcare is evident, and she takes immense pride in the pivotal role played by the Quality Improvement Department in guiding the health center towards delivering safe and high-quality care, in alignment with strategic goals.