IT Technician I

Range: $20.00- $27.00 per hour
Depends on Experience
Hours of Work: TBD
Status/ Hours: Full Time/ Non-Exempt

Responsibilities:
• Receives trouble calls on equipment and diagnoses/fixes problems
• Monitors system-processing activities by observing computer console, peripherals, input, and output to ensure maximum throughput of data
• Performs equipment repair, including replacing boards and components to identify or remedy failures
• Assists in preparation and installation of software
• Assists in the diagnosis and resolution of software problems
• Installs and troubleshoots printers
• Trains users in the basic operation and maintenance of La Maestra Computers
• Help Desk Support
• Assists the IT Department in all areas related to network maintenance
• Sets up desktop and thin client operating systems
• Sets up phones and switches
• Assists in any IT related errands and purchasing orders
• Performs miscellaneous functions as required, including but not limited to, calling vendors to report/resolve problems, assisting with demonstrations and site preparations, assisting in changing microcomputer location,
assisting electricians in determining wiring changes
• Administration Errands and Purchasing
• Maintain effective communication and working relationships with other employees and
patients
• Administrative duties
• Attend staff meetings
• Other duties as assigned

Job Requirements:

Education: High school diploma or GED

Certification required: N/A

Experience: 1-2 years working an in IT Department or related field

Verbal and Written Skills to perform the job: Familiarity with basic word processing, spreadsheet, and data- base applications. Accurate keyboarding skills.

Technical knowledge and skills required to perform the job: Excellent verbal, written and
interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups. Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Knowledge and experience working in medical settings and interacting collaboratively with medical teams. Skill in analyzing situations and making timely decisions.

Physical and Mental Requirements: Work involves sitting, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Acknowledgement
La Maestra Community Health Centers is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability or any other legally protected status.