Patient Services Representative

Starting Pay:  $23.00 to $31.00 per hour, Depends on Experience (DOE)
Location: City Heights, National City & El Cajon

Hours of Work: TBD
Status/ Hours: Full Time/Non-Exempt
(Benefits Eligible)

Summary:
The Patient Service Representative represents La Maestra Community Health Centers (LMCHC) by providing patients with appointments, information and other operational support services for assigned department. Responsible for patient registration, demographic and insurance updates.
Confirms insurance eligibility and obtains authorizations for service.

LMCHC’s mission is to improve the overall well being of an individual’s health of its community through a caring partnership of patients, physicians and employees. Its goal is to offer quality services that set community standards and exceed expectations in a caring, convenient, affordable and accessible manner.

Requirements:
Education: High school diploma or equivalent required.

Experience: Prior administrative or clerical experience in clinical or community-based setting highly preferred. Experience as a Patient Services Representative or similar duties.

Verbal and Written Skills to perform the job: Bilingual preferred. Familiarity with basic word processing, spreadsheet, and database applications. Accurate keyboarding skills.

Technical knowledge and skills required to perform the job: Excellent verbal, written and
interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups. Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Knowledge and experience working in medical settings and interacting collaboratively with medical teams. Skill in analyzing situations and making timely decisions.

Physical and Mental Requirements: Work involves sitting, talking, hearing, using hands to
handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interested Applicants please submit Cover Letter and resume to:
Human Resources Department
Email: employment@lamaestra.org | Fax: 619-269-1291

La Maestra Community Health Centers is an equal opportunity employer and does not
discriminate on the basis of race, religion, color, sex, national origin, age, sexual orientation, gender, disability or any other legally protected status.